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SmartRack 116 IP
User Guide
1111 W. 35th Street, Chicago, IL 60609 USA
www.tripplite.com/support
Copyright ©2012 Tripp Lite. All rights reserved.
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Resumo do Conteúdo

Página 1 - User Guide

SmartRack 116 IPUser Guide1111 W. 35th Street, Chicago, IL 60609 USAwww.tripplite.com/supportCopyright ©2012 Tripp Lite. All rights reserved.

Página 2 - Legal Notice

Table of Figuresx | SmartRack 116 IPFigure 41 – Edit User Page... 37

Página 3 - About this Document

Table of FiguresUser Guide | xiFigure 84 – Communication Port Dialog Box... 81Figure 85 – Fi

Página 4 - Style Conventions

IntroductionProduct Overview12 | SmartRack 116 IP1 IntroductionCongratulations on adding SmartRack 116 IP to your remote access tools.This document pr

Página 5 - Table of Contents

IntroductionTerminologyUser Guide | 13 Centralized Management – Can be controlled by Minicom’s AccessIT systems forcentralized over-IP management of

Página 6

IntroductionSafety14 | SmartRack 116 IP1.6 SafetyThe device must only be opened by an authorized Minicom technician. Disconnect thedevice from the pow

Página 7 - User Guide

InstallationOverviewUser Guide | 152 Installation2.1 OverviewInstall the SmartRack 116 IP system as follows:1. Remove the SmartRack 116 IP system from

Página 8

InstallationSystem Components16 | SmartRack 116 IPFigure 2 – Long Brackets Short bracket x 2Figure 3 – Short Bracket Bracket attachment x 2Figure 4

Página 9

InstallationSystem ComponentsUser Guide | 17Figure 7 – Bracket A Screws x 4Figure 8 – Screw Keys x 2Figure 9 – Keys2.2.2 The SmartRack 116 IP UnitTh

Página 10 - Table of Figures

InstallationPre-Installation Guidelines18 | SmartRack 116 IP2.3 Pre-Installation Guidelines Place cables away from fluorescent lights, air conditione

Página 11 - User Guide

2.4.2Replacing the BracketTherails in your hardware kit come assembled with sare appropriate for a rack depth ofyour needs, proceed to connect the Sma

Página 12 - 1 Introduction

Legal Noticeii | SmartRack 116 IPLegal NoticeThis manual and the software described in it are furnished under license, and may beused or copied only i

Página 13 - 1.5 Technical Precautions

InstallationRack Mounting SmartRack 116 IP20 | SmartRack 116 IPFigure 14 –Inserting and5.Repeat steps 1 to 4 for the other side.2.4.3 ConnectingSmartR

Página 14 - 1.6 Safety

InstallationRack Mounting SmartRack 116 IPUser Guide | 21Figure 18 – Installing Front and Rear bracket on Cabinet5. Tighten the seven screws.Figure 19

Página 15 - 2 Installation

InstallationRack Mounting SmartRack 116 IP22 | SmartRack 116 IP9.Connect three flat screws to the rear of the console on both sides.Figure 22 –Connect

Página 16 - 16

InstallationConnecting the SystemUser Guide | 23Figure 25 – Sliding Switch into Back of SmartRack3. Secure Switch 116 IP to the rail by inserting the

Página 17 - The SmartRack 116 IP Unit

InstallationConnecting to the Servers24 | SmartRack 116 IPcomputer’s keyboard port (RICC/ROC PS/2, SUN) or from the USB port (RICC/ROCUSB). Figure 28

Página 18 - 18

Youcan connect the RICC/ROC PS/2 to a powered on computersteps of the following procedure in orderTo connect theRICC/ROC PS/21.Connect the Mouse conne

Página 19 - Replacing the Bracket

InstallationConnecting to the Servers26 | SmartRack 116 IPTo connect the RICC/ROC1.Connect the Screen connector to the computer’s video2. Connect the

Página 20 - Connecting

2.7Connecting to the NetworkBefore powering onSmartRack 116 IPnetwork.To connect theSmartRack 116 IP1. Connect the network cable to the LAN port of2.8

Página 21 - User Guide

Configuring the NetworkBoot-Up Process28 | SmartRack 116 IP3 Configuring the NetworkAfter the system has been installed and all connections have been

Página 22 - 22

Configuring the NetworkLogging Onto the Web Configuration InterfaceUser Guide | 29Figure 33 – Boot-Up ProcessAssigning Static IP Addresses for a Numbe

Página 23 - 2.6 Connecting to the Servers

About this DocumentUser Guide | iiiAbout this DocumentThis document provides installation and operation instructions for the SmartRack 116IP system, p

Página 24 - Connecting a RICC/ROC PS/2

Configuring the NetworkLoggingOnto the Web Configuration Interface30 | SmartRack 116 IPOnly one Administrator at a time can logtimeout of 30minutes te

Página 25 - /ROC USB

Configuring the NetworkLogging Onto the Web Configuration InterfaceUser Guide | 31Figure 36 – Network Configuration – Device TabFrom the Configuration

Página 26 - Connecting a RICC SUN

Configuring the NetworkConfiguring the Network Settings32 | SmartRack 116 IP3.2.2 Web Configuration Toolbar ButtonsThe following table describes the f

Página 27 - User Guide

To configure Device ID1. In Device Name,type a name for2. In TCP Port,type the number of the port (from 800 to 65535)3.3.2 ConfiguringtheWhen a DHCP s

Página 28 - 3 Configuring the Network

Configuring the NetworkConfiguring Network SNMP Settings34 | SmartRack 116 IPIn Manager IP Address, type the static IP address of the Centralized Mana

Página 29 - Interface

Configuring the NetworkConfiguring User SettingsUser Guide | 35The Users page opens and displays the existing Users.Figure 38 – Users Page2. Click the

Página 30 - 30

Configuring the NetworkConfiguring User Settings36 | SmartRack 116 IP3.5.2 Deleting User(s)You can delete one or multiple Users at a time from the sys

Página 31 - User Guide

2. Change thePermission3.To change the password, cThe Passwordparameter opens. In the upper textbox, type the new password; inthe lower textbox, confi

Página 32 - 32

Configuring the NetworkConfiguring the Security Settings38 | SmartRack 116 IPFigure 42 – KVM Switch Configuration Page for Smart 116 IPThe servers tha

Página 33 - 3.3.2 Configuring

Standard Security PolicyAt least six charactersMust not include the user nameToconfigure the security settings1.From the configuration menu, selectThe

Página 34 - Adding a User

About this Documentiv | SmartRack 116 IP8 Video Resolution andRefresh RatesLists video resolutions and refresh rates. Pg. 889 SNMP Events Table Lists

Página 35 - User Guide

Configuring the NetworkPerformingAdditional Configuration Operations40 | SmartRack 116 IP Upgrade firmware. Restore factory settings.3.8.1 Installin

Página 36 - Information

Configuring the NetworkPerforming Additional Configuration OperationsUser Guide | 412. Save the firmware file on the client computer.3. In the toolbar

Página 37 - Configuring the KVM Switch

Configuring the NetworkReloading a Page42 | SmartRack 116 IP3.8.3 RestoringFactory SettingsYou can restore theSmartRack 116 IPoriginal SmartRack 116 I

Página 38 - 38

3.10Saving Changes and Logging OutOnce you have completed configuration changes, you must save them.Changes to the SSL CertificateSaving the configura

Página 39

Configuring the NetworkSaving Changes and Logging Out44 | SmartRack 116 IPFigure3. Type your Username andThe Configuration page opens.To log off:1.In

Página 40 - Upgrading Firmware

4ConductingThe remote session enables remotely accessing the server connected to116 IP. Before starting a remote session,You can perform the following

Página 41 - User Guide

Conducting a Remote SessionStarting a Remote Session46 | SmartRack 116 IPFigure 52 – Logon PageLeave Mode as Remote Access.4. In User and Password, ty

Página 42 - 3.9 Reloading a

Conducting a Remote SessionSharing a Remote SessionUser Guide | 47Figure 53 – Remote Session PageThe Remote Session page displays: Server Confirmatio

Página 43

Conducting a Remote SessionDisplaying the Toolbar48 | SmartRack 116 IPthe video at the same time andcan share the same remote session.When connecting

Página 44 - 44

Figure2. InLocal Mouse Pointerthe client computermouse pointer: None –to hide the mouse pointer Dot –for the mouse pointer to appear as a dot Defau

Página 45 - Conducting

Table of ContentsUser Guide | vTable of ContentsTABLE OF FIGURES ...I

Página 46 - 46

Conducting a Remote SessionVerifyingRemote Presence Solutions Information50 | SmartRack 116 IPTo exit full screen mode:1.On the toolbar, click the Res

Página 47 - 4.2 Sharing a Remote Session

 Fixed – Enables you to selectenvironment, it is best to set the bandwenvironments, you may want to alter the settings to increase responsiveness. A

Página 48 - Exclusive

Conducting a Remote SessionAdjusting the Video52 | SmartRack 116 IPThe chosen setting takesappears.4.7Adjusting the VideoThere are three ways to adjus

Página 49 - Full Screen Mode

4.7.3 ManuallyAdjusting Video SettingsAlthough automatic adjustment of video generally optimizes the video view, you maywant to fine-tune the results.

Página 50 - 50

Conducting a Remote SessionManaging Keyboard Sequences54 | SmartRack 116 IP2. In Brightness andContrastthe displayed image, respectivelyClick in thear

Página 51

Conducting a Remote SessionManaging Keyboard SequencesUser Guide | 55Figure 60 – Special Key Manager2. Click the Add Predefined button.A list of exist

Página 52 - Adjusting the Video

Conducting a Remote SessionManaging Keyboard Sequences56 | SmartRack 116 IP4.In the Special Key Manager box,The sequence appears in the Keyboard Key s

Página 53 - Adjusting Video Settings

3. On your keyboard, press the keysThe names of the pressed keys4. Click Stop Recording.5. Click OK.The key sequence definition is updated in the syst

Página 54 - Managing Keyboard Sequences

Conducting a Remote SessionSynchronizing Mouse Pointers58 | SmartRack 116 IP4.9.1Manually Synchronizing the MouseIf the mouse settings on thesystem on

Página 55 - User Guide

Conducting a Remote SessionSynchronizing Mouse PointersUser Guide | 59ExamplesThe following are examples of the instructions for two different target

Página 56 - Editing a Key Sequence

Table of Contentsvi | SmartRack 116 IP3.2.2 Web Configuration Toolbar Buttons ...323.3 CONFIGURING THE NETWORK S

Página 57 - Synchronizing Mouse Pointers

Conducting a Remote SessionSynchronizing Mouse Pointers60 | SmartRack 116 IPAdvanced Mouse EmulationIn theAdvanced Mouse settings, you can set the typ

Página 58 - 58

To align the mouse pointers1. On the toolbar, selectThe mouse pointers ali4.9.3Calibrating MouseA target servermay have a different mouse pointer spee

Página 59 - The USB Option

Troubleshooting – Safe ModeEntering Safe Mode62 | SmartRack 116 IP5 Troubleshooting – Safe ModeFrom Safe mode, you can: Restore factory defaults – Wh

Página 60 - Pointers

To enter Safe mode:1. While powering upSmartRack 116 IPthe back panelof the unitThe device boots up in2. Waituntil the unit finishes booting (3. Deter

Página 61 - Calibrating Mouse

Troubleshooting – Safe ModeRestoring the Device Firmware64 | SmartRack 116 IPTorestore factory defaults1. In the Safe Mode menu(seeA warning appears.2

Página 62 - 5 Troubleshooting – Safe Mode

Troubleshooting – Safe ModeRestoring the Device FirmwareUser Guide | 65Figure 73 – Upgrade Succeeded3. Click Reboot to restart the unit.

Página 63 - Restoring Factory Defaults

Operatingthe SmartRack 116 IP Switching System LocallyUsing the Keyboard Hotkeys66 | SmartRack 116 IP6Operating theSwitching System LocallyThis chapte

Página 64 - Restoring the Device Firmware

Lines with yellow text show active computers. Lines with blue text show inactivecomputers. The Typecolumn indicis connected to the port.6.2.1Navigatin

Página 65 - Figure 73 – Upgrade Succeeded

Operatingthe SmartRack 116 IP Switching SysUsing the OSD68 | SmartRack 116 IP Ports (see Section 6.2.5) Time (see Section 6.2.6) Users (see Section

Página 66 - 66

FigureConfiguring Security SettingsThe OSD comes with an advanced password security system that contains threedifferent security levels. Each security

Página 67 - 6.2.3 Configuring t

Table of ContentsUser Guide | vii4.9 SYNCHRONIZING MOUSE POINTERS ...574.9.1 Manually Synchroni

Página 68

Operating the SmartRack 116 IP Switching System LocallyUsing the OSD70 | SmartRack 116 IPIf you forget the Administrator's password, go toSupport

Página 69 - Configuring Security Settings

Tochange the keyboard language1.In the General settings windowline.2. Pressthe Space bar to toggle betweenEditing the Switch NameThe Switch name is di

Página 70 - 70

Operatingthe SmartRack 116 IP Switching System LocallyUsing the OSD72 | SmartRack 116 IPEditing the Computer NameIn the Ports SettingswindowTo avoid c

Página 71 - Configuring the Port

Setting theScan, Label, and TimeoutIn the Time Settings window, you can SCN – the scan period LBL –the display period of the Confirmation label, sho

Página 72 - Configuring the T

Operatingthe SmartRack 116 IP Switching System LocallyUsing the OSD74 | SmartRack 116 IPFigureUsersis only enabled iSecurity SettingssectionThere are

Página 73 - Settings

FigureSecurityis only enabled if the security status is set to OnSecurity Settingssection on pageThe Tcolumn in the Security Settings window displays

Página 74 - 74

Operatingthe SmartRack 116 IP Switching System LocallyUsing the OSD76 | SmartRack 116 IPFigureAll the functions listed in the Help window can be perfo

Página 75 - OSD Functions

4.When the image is satisfactory, pressPicture quality is relative to distance. The further away a remote computer isfrom theSmartRack 116 IPis requir

Página 76 - Tuning (F5)

Operating the SmartRack 116 IP Switching System LocallyUpgrading the SmartRack 116 IP Firmware78 | SmartRack 116 IPTo update the DDC information, foll

Página 77 - Moving the Label ( F6)

6.3.3Connecting theTo update the firmware,theswitched on.6.3.4Connecting the RS232 DownloadTo run the Update software,5CB40419) to the computer contai

Página 78 - 78

Table of Contentsviii | SmartRack 116 IP6.3.3 Connecting the SmartRack 116 IP System ...796.3.4 Connecting the RS232 Downl

Página 79

Operating the SmartRack 116 IP Switching System LocallyUpgradingthe SmartRack 116 IP Firmware80 | SmartRack 116 IP6.3.6 Starting and Configuring the U

Página 80 - Software

Button/Box FunctionDisplaysSmartRack 116 IPName of Update file2. Install the software on the computer’s hard drive3. To change the Com Port from the O

Página 81 - Verifying the V

Operatingthe SmartRack 116 IP Switching System LocallyUpgradingthe SmartRack 116 IP Firmware82 | SmartRack 116 IPFigure3. Click .The hardware version

Página 82 - RICC/ROC Version

6.3.8 Obtaining NewDownload the latest firmware for your system fromUpdating the FirmwareDuring the Update process, do notSmartRack 116 IPFirmware Upd

Página 83 - Firmware

Operating the SmartRack 116 IP Switching System LocallyTroubleshooting – Update Software84 | SmartRack 116 IP5. Click Start.The SmartRack 116 IPSwitch

Página 84 - – Update Software

Communication Error message Electricity failure6.4.1Resetting the SmartRack 116 IP Manager or RICC/ROCsWhen the unit hangs or theor RICC/ROCs. Reset

Página 85 - 6.4.4 Electricity F

Operating the SmartRack 116 IP Switching System LocallyTroubleshooting – Update Software86 | SmartRack 116 IP For an electricity failure during a fir

Página 86 - 86

Technical SpecificationsUser Guide | 877 Technical SpecificationsSpecification DescriptionOperating systems Target server – DOS, Windows, Novell, Linu

Página 87 - 7 Technical Specifications

Technical Specifications88 | Smart 108/116 IPSpecification DescriptionSupported colors16.7 MKeyboard/mouse106 key PS/2 keyboard with touchpadSync45 ~

Página 88 - 88

Video Resolution and Refresh RatesUser Guide | 898 Video Resolution and Refresh RatesHz →56 60 65 66 70 72 73 75 76 85 86640x480x x x x x x720x400x x8

Página 89 - User Guide

Table of FiguresUser Guide | ixTable of FiguresFigure 1 – Rails ...

Página 90 - 9 SNMP Events Table

SNMP Events Table90 | Smart 108/116 IP9 SNMP Events TableThe following table lists all recorded events.Event Text Code CommentSystem Boot 1010 Reporte

Página 91 - User Guide

SNMP Events TableUser Guide | 91Event Text Code CommentWrong user nameor password2030 Wrong user name or password. Login is not successful.CONF_USER_E

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